Welcoming new users to your Switchboard is a habit that, once established, is a simple and effective way to foster meaningful engagement quickly.  Follow the slideshow here to learn techniques for welcoming new users and why it matters; you can view the speaker notes for each slide by hovering your mouse cursor over the lower left corner of the screen, clicking on the Settings icon that looks like a little gear, and selecting the "Open speaker notes" option, as shown below:

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