Stewardship best practices
How to welcome new Switchboard members
Responding to Posts on Switchboard
Benchmarking Success on Switchboard
Promotional Frequency
High-Value vs. Transactional Posting
Leveraging Annual Events
Ways to engage your Alumni Board
Leveraging Top Contributors
Engaging student and/or alumni moderators
Marketing and rollout plans for months 7-12
Connecting users through existing posts
Using Steward tools to increase connections with users
Executing a "War Room" event
Making the most of Year 2
Continuing to Engage Alumni and Student Volunteers
Example position description for student/alum moderators