Mass messaging users
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Written by Support
Updated over a week ago

You can send a message to a large group of members by navigating to the Member Directory, selecting the segment or filtering for the members you want to reach, and choosing "Message Members" from the actions dropdown menu.

Community members will receive your message in their Switchboard inbox and notified by email. You can find the new conversations in your Switchboard messages as well.

For mass messages, you can use variables to insert individual user information (eg. {{first_name}}). Currently, the only supported variables are {{first_name}} & {{last_name}}. If you would like other data to be available, let us know at

NOTE: the variables must be lower case and between two sets of {} (eg. {{first_name}} ). If you are unsure how to make it work, contact us and we will help you!

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