Switchboard

How to export data from your Switchboard to use in your CRM or email marketing platform

Exporting member and post data from your Switchboard

The sidebar module lets you link out to other resources you want members of your community to know about.

How to promote a user to steward, demote a steward to user, ban a user, and more

There are many reasons you may want to delete member accounts from your Switchboard. Here's how

Public Switchboards' posts feeds can be rendered as an RSS feed

You can customize your Switchboard's logo, footer, and sign up page in Admin > Settings > Design.

Member segments allow you to message, make announcements to, and analyze the activity of specific subsets of your Switchboard.

Remove a post from the post feed without alerting the poster. Sort of like a "shadowban."

Official topics vs. unofficial topics, and everything else you need to know about the feature

Custom post categories let your members add an additional layer of data to their Asks and Offers

How to set a post to feature at the top of the Switchboard feed

You can upload a .csv (spreadsheet) to send invitation emails and to update existing member information en masse

How to make banner announcements to specific segments of your Switchboard using the Campaigns feature

How to prevent email from Switchboard from getting caught in your organization's spam

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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